Shipping policy

At Athrova, we strive to deliver your orders efficiently and on time. Please review our shipping policy below for details on how we handle order processing, shipping, and delivery.

1. Order Processing

1.1 Processing Time: Orders are processed within 1-3 business days (Monday to Friday, excluding holidays) after payment confirmation.
1.2 Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details.

2. Shipping Options and Delivery Times

We offer the following shipping options:

Standard Shipping: Estimated delivery within [Insert timeframe, e.g., 5-7 business days].
Express Shipping: Estimated delivery within [Insert timeframe, e.g., 2-3 business days].

Please Note: Delivery times may vary depending on your location and external factors, such as carrier delays or customs processing.

3. Shipping Costs

Shipping fees are calculated at checkout based on the shipping method selected and the delivery destination.

Free Shipping: Available on orders over [Insert amount, e.g., $50 or equivalent].
Standard and express shipping costs will be displayed during checkout.

4. International Shipping

Availability: We currently ship to [Insert countries/regions]. If your country is not listed, please contact us for assistance.
Customs and Duties: International orders may be subject to customs duties or taxes, which are the responsibility of the customer.

5. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number to monitor your shipment’s progress.

6. Undeliverable Packages

If a package is returned to us due to an incorrect address or failure to pick up the shipment, the customer is responsible for additional shipping fees to resend the order.

7. Delayed or Lost Shipments

If your shipment is delayed or lost, please contact us at [Insert Email Address]. We will work with the carrier to resolve the issue as quickly as possible.